Returns & Exchanges
Not satisfied? No problem. We make returns easy with free return shipping on most items.
How to Return an Item
Start Your Return
Log into your account, go to Orders, and select the item you want to return.
Print Your Label
Print the prepaid return shipping label we provide for free.
Pack & Ship
Pack the item securely in its original packaging and drop it off at any carrier location.
Get Your Refund
Once we receive and inspect your return, your refund will be processed within 5-7 business days.
Return Policy by Category
| Category | Return Period | Condition |
|---|---|---|
| Most Items | 30 days | Unused, original packaging |
| Electronics | 15 days | Unopened or defective |
| Clothing | 30 days | Unworn, tags attached |
| Beauty | 30 days | Unopened, sealed |
| Final Sale | No returns | Marked items are final |
Important Information
Return shipping is free for most items within the United States.
Refunds are processed to the original payment method within 5-7 business days after we receive your return.
Items must be unused and in their original packaging with all tags attached.
Gift returns will be issued as store credit.
International returns may have different policies and fees.