Privacy Policy
Last updated: November 2024
1. Introduction
Broxiva ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name, email address, and phone number
- Billing and shipping addresses
- Payment information (processed securely via third-party providers)
- Account credentials
- Order history and preferences
Automatically Collected Information
When you access our services, we may automatically collect:
- Device information (type, operating system, browser)
- IP address and location data
- Browsing behavior and preferences
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information to:
- Process and fulfill your orders
- Provide customer support
- Personalize your shopping experience
- Send promotional communications (with your consent)
- Improve our products and services
- Detect and prevent fraud
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Service providers who assist in our operations
- Payment processors for secure transactions
- Shipping partners to deliver your orders
- Marketing partners (with your consent)
- Legal authorities when required by law
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your personal information
- Opt-out of marketing communications
- Data portability
- Withdraw consent
7. Cookies
We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings or our cookie consent tool.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: privacy@broxiva.com
- Address: 123 Commerce Street, San Francisco, CA 94102